ISO 9001:2015 QUALITY MANAGEMENT SYSTEMS
Achieve ISO 9001 Certification
How would you like to operate and work within a business that:
✓ Increases profit
✓ Continually improves
✓ Streamlines operations and reduce costs
✓ Win more business and compete in tenders
✓ Meet and exceed customer expectations
✓ Is resilient and sustainable
✓ Has a strong corporate governance
✓ Work effectively with stakeholders and your supply chain
All of the above can be achieved through designing and implementing a Quality Management System that is bespoke to your organisation.
What is a Quality Management System?
A Quality Management System (QMS) is a set of policies, procedures, processes, and resources that are implemented within an organisation to ensure that products or services consistently meet or exceed customer requirements and expectations. It provides a structured framework for managing quality throughout all aspects of the organisation’s operations.
The main objectives of a QMS are to:
1. Meet Customer Expectations: A QMS focuses on understanding and meeting customer requirements, ensuring that products or services consistently meet their expectations in terms of quality, performance, and reliability.
2. Continuously Improve: A QMS promotes a culture of continuous improvement by regularly monitoring and evaluating processes, identifying areas for enhancement, and implementing appropriate corrective and preventive actions.
3. Ensure Compliance: A QMS helps organizations comply with applicable laws, regulations, industry standards, and customer-specific requirements. It ensures that products or services are produced and delivered in a manner that aligns with the necessary quality and regulatory standards.
4. Enhance Efficiency and Effectiveness: By establishing standardized processes, procedures, and best practices, a QMS helps organisations streamline their operations, reduce waste, and increase efficiency, ultimately leading to improved productivity and cost-effectiveness.
5. Facilitate Decision-Making: A QMS provides a reliable basis for data-driven decision-making by collecting and analysing relevant quality-related information. This allows management to make informed choices that drive continuous improvement and optimize business performance.
6. Foster a Culture of Quality: Implementing a QMS encourages a proactive approach to quality management and fosters a culture of quality throughout the organisation. It promotes employee engagement, ownership, and accountability for delivering high-quality products or services.
Key components of a QMS typically include:
Quality Policy: A documented statement that outlines the organisation’s commitment to quality and sets the overall quality objectives.
Procedures and Processes: Well-defined procedures and processes for each aspect of the organisation’s operations to ensure consistency and quality control.
Documentation: The creation and management of necessary documentation, including policies, procedures, work instructions, and records, to support the QMS.
Training and Competence: Training programs to ensure employees have the necessary skills and knowledge to perform their roles effectively and contribute to the organization’s quality objectives.
Measurement and Monitoring: The establishment of performance metrics, key performance indicators (KPIs), and regular monitoring to assess the effectiveness of the QMS and identify areas for improvement.
Corrective and Preventive Actions: Processes for identifying, addressing, and preventing non-conformities, deviations, and opportunities for improvement.
Management Review: Regular management reviews of the QMS to evaluate its effectiveness, review performance data, and make informed decisions for improvement.
Implementing a QMS, often based on international standards such as ISO 9001, helps organisations demonstrate their commitment to quality, enhance customer satisfaction, and achieve operational excellence. It provides a systematic approach to managing quality, promoting continuous improvement, and driving business success.
Quality Management System Key Elements
The ISO 9001 standard incorporates a Plan, Do, Check and Act cycle.
The Plan, Do, Check and Act cycle enables an organisation to ensure that it’s processing are adequately resourced and managed and that opportunities for improvement are acted upon.
Plan: Planning, is the first step towards building an effective Quality Management System. This is the foundation of any successful Quality Management System and must be planned effectively.
Do: Once the “Plan” stage has been completed successfully, we then need to implement those plans within the everyday business processes and activities.
Check: Once we have implemented our plans, we then need to start “checking” that the outputs from our activities are matching their input requirements.
Act: Act is the fourth step of the cycle. Improvements are identified and implemented within the Quality Management System. This information is then fed through to the “Plan” stage where the cycle is repeated
Expert Navigation
How would you like expert guidance straight from the off? Cut out costly errors by using one of our expert consultants. Dynamik will provide your organisation with a clear path to implement a Quality Management System and achieve ISO 9001 certification in the shortest and cost-effective time possible. Your organisation will have a dedicated consultant that will work with you both on-site and remotely through each step of the process ensuring your steps to achieving ISO 9001:2015 is pain and hassle-free.
Benefits of ISO 9001 Quality Management Systems
| Companies without ISO 9001 Quality Management Systems | Companies with Quality Management Systems |
| Dissatisfied customers | Increased customer value |
| Receipt of customer complaints from poor quality | Increased customer satisfaction |
| Product and service defects constantly exist | Eliminate product and service defects |
| Customers move to competitors | Improved customer loyalty |
| Customers do not return | Repeat business |
| Company reputation does not grow | Enhanced company reputation |
| Loss of customers | Increase customer base |
| No added value | Increase revenue and market share |
How can Dynamik help your business?
The Dynamik process gets your business certified for success.
Expert
At Dynamik, our team of specialist consultants possess extensive experience across various industries. We take immense pride in providing customized solutions meticulously attuned to the distinct demands and anticipations of your particular sector. Armed with our expansive know-how and adeptness, we assure unparalleled services and outcomes streamlined for excellence, fostering your accomplishments and advancement.
Affordable
Welcoming expert guidance right from the start offers a myriad of benefits, averting costly errors while enhancing operational efficiency. Embracing a forward-thinking approach enables you to allocate resources to improve products, bolster services, and foster employee development, rather than using them to rectify mistakes. With the right advice, you not only conserve valuable time and financial resources but also lay the groundwork for a seamless journey towards success and the nurturing of growth.
Ongoing Support
Dynamik stands ready to provide steadfast assistance throughout your voyage and beyond. Our consultants adopt a tailored and attentive method, leading you through each stride towards triumph. Backed by our extensive proficiency and resolute support, you can march ahead towards your objectives with assurance, securing enduring accomplishment. Rely on us to stand by your side, assuring favorable results and a forward path marked by certainty.
Why choose Dynamik?
We are ISO 9001:2015 certified by UKAS accreditation body NQA
We have a team of auditors who are all qualified
Our expert consultants work on behalf of UKAS certification bodies
We have 100% certification pass rate for all our customers
We have an excellent star rating on Trust Pilot
We have worked within the certification industry for over a combined 35 years
On site and remote support
No lenghty contracts
No hidden fees
Receipt of regular updates to the certification industry
Steps to achieving ISO 9001 are made simple with ISO 9001 Consultants Birmingham
Step 1
Complete our enquiry form and a member of our team of ISO 9001 Consultants will respond to your enquiry within 24 hours.
Step 2
Once we have ascertained your requirements (timescales, type of company, the size etc) we will provide you with a free no obligation quotation.
Step 3
Should you accept the quotation we will conduct a gap analysis on your system, in the same manner a third party certification body would, to identify areas where you are and are not meeting the requirements of the standard. Following the results, we will then begin working on your Management System to bring it inline with the requirements. Dates will be arranged to visit your office/s at your convenience to start implementing the system within your organisation.
Step 4
Once we have corrected any issues identified during the gap analysis visit, we will implement the actions at your organisation.
Step 5
Training will be provided to the relevant personnel on the changes made to the Management System. This will ensure everyone in the organisation is aware of the changes and their purpose.
Step 6
We will ascertain quotations from relevant certification bodies on your behalf. Saving your employees administration time. For initial assessment, there is a two stage process. We can be there to assist you throughout both stages to ensure your assessment is hassle and stress free.
Step 7
Your organisation receives the ISO certificate is deserves which you can promote to your customers and other interested parties.
Dynamik Management Services offer free telephone, email and zoom communication throughout the entire process.
Begin the effective process with us today by completing the enquiry form. A friendly member of our team will be in touch.