Reputation is an important factor of business, it can quite literally make you, or break you. We’ve all heard of a company’s reputation by now, that’s how reputation works. If you’re good and everyone says you are good, then you have a good reputation – however, if your work comes out looking shoddy and no safe and ethical practices have come out of it, then you will very quickly get a bad reputation.
How is reputation spread in 2018?
Reputation is not what it once was, back in the days before internet if you had a service to sell and you did it well, word would get out via word of mouth between friends and friends of friends, but now we have the internet, and anybody can see anything on the internet (providing they have access to it in their region). Sites like TripAdvisor and Facebook all have ratings and feedback areas and anything that that is said will be seen by your target audiences. This sounds kind of daunting, but if you truly do a good service it will work wonders for you.
How do I get a good reputation?
The simple answer? A UKAS certified Management System/s. By implementing an effective management system, your internal business processes become slicker resulting in faster lead times. By receiving a UKAS ISO certificate, you can show off to your customers which will help with improving reputation. Investing in a 9001:2015 Quality Management System will show you are set on quality and will deliver a quality product each and every time, whilst retaining the ethics and morals of health and safety, as well as steering clear of any mal-practice. Another example of how one of these systems could help your reputation is with ISO 14001 Environmental Management. This will definitely stir up some positive reactions from environmentally conscious groups of people and individuals. The environment has become a massive concern in the modern world and the media, as well as the effect that business’ have on it. An effective ISO 14001 system will ensure that your organisation is running within the environmental compliance guidelines.
If you wish to invest in any of these management systems to increase your reputation, then please visit the correct page for your management system and region.