Payments

  1. Joining instructions and invoices will be issued to delegates within 72 hours following receipt of booking.
  2. Full payment shall be made within 30 days following invoice or prior to attending training, whichever falls earlier.
  3. Dynamik Management Services Limited reserves the right to refuse a delegate who attends any course where the fee has not been paid in advance or against the requirements of these terms and conditions.
  4. All courses are subject to VAT
  5. Card payments are subject to a 3.5% service charge. There is no fee for paying by BACS.

Name change

  1. If a delegate is unable to attend and wished to change the name of the person going, this can be done free of charge up to the day before the start date of the course. Confirmation is to be sent in writing to Dynamik Management Services Limited.

Transfers

  1. Delegates are able to transfer their booked course to an alternative date subject to availability. All transfers must be made in writing 48 hours prior to the course date.
  2. If Dynamik Management Services Limited are notified 28 days or more prior to the start date of the course transfer is free of charge.
  3. If a delegate fails to attend training and does not notify Dynamik Management Services Limited prior to the start date, Dynamik Management Services Limited reserves the right to charge 100% of the course fee.

Cancellations

  1. All cancellation must be received in writing.
  2. If Dynamik Management Services Limited are notified 28 days or more prior to the start date of the course cancellation is free of charge.
  3. If notification is received between 14-27 days prior to the start date of the course, Dynamik Management Services Limited reserves the right to charge 50% of the course fee.
  4. If notification is received between 1-13 days prior to the start date of the course Dynamik Management Services Limited reserves the right to charge 100% of the course fee.
  5. If a delegate fails to attend training and does not notify Dynamik Management Services Limited prior to the start date, Dynamik Management Services Limited reserves the right to charge 100% of the course fee.

Course dates/locations

  1. While every effort will be made by Dynamik Management Services Limited to not amend or cancel dates and location booked, should it become necessary for Dynamik Management Services Limited to cancel/re-schedule a course or to change its location, delegates will be notified immediately.
  2. Dynamik Management Services Limited will provide options of an alternative date/location.  If these are not suitable then a refund will be made of the full course fee paid.
  3. Dynamik Management Services Limited liability shall be limited to this repayment alone.  No refunds will be made for external costs, i.e. hotels and travel.